Shipping & Return Policy
Last Updated: [Date]
What We Do Not Handle
Merchants are solely responsible for handling all customer support inquiries through their official communication channels. We do not provide direct customer service on behalf of merchants.
Customer Support
- Merchant Help Desk: All product and order-related questions must be directed to the merchant’s help desk.
- Email Support: Customers must contact the merchant using their official support email address.
- Live Chat: Live chat support, if available, is provided directly on the merchant’s website.
No Responsibility for Shipping Issues
We are not responsible for shipping, delivery, or logistics issues. All shipping-related concerns must be resolved directly with the merchant.
Common Shipping Issues Not Covered
- Delayed deliveries
- Lost or stolen packages
- Incorrect shipping addresses provided by the customer
- Customs delays or import duties
- Damaged items during transit
Shipping and Return Policy
Shipping and return policies are determined and managed entirely by the merchant. We do not process returns, refunds, or exchanges.
- Return eligibility and timelines are set by the merchant
- Refund processing is handled by the merchant
- Exchange requests must be submitted directly to the merchant